Modernization will help streamline the claims experience for policyholders and strengthen operational efficiency
LINCOLN, Neb., September 15, 2026 – 5 Star Life Insurance Company (5Star Life) has selected Benekiva, a leading provider of claims management technology, to modernize its worksite health coverage claims experience and enhance service for policyholders, beneficiaries and claims professionals. 5Star Life will leverage Benekiva’s platform to streamline claims submission and workflows, helping improve efficiency while providing a simpler experience for claimants and the teams that support them.
“Claims are where the promise we make to our policyholders becomes real,” said Lois D.H. Wies, Vice President, Worksite Operations, 5Star Life Insurance Company. “The people we serve spend their lives supporting their families, workplaces and communities. When they need us, we want the claims experience to reflect that same spirit of service.”
“Our commitment to policyholders starts with the promises we make through our broker partners,” said Joe Cohran, Vice President, Worksite Sales, 5Star Life Insurance Company. “Modernizing with Benekiva will help make the claims process simpler and faster while giving our team better tools to support claimants when they need us most.”
The partnership supports 5Star Life’s continued focus on delivering a responsive, customer-centric experience while using modern tools that help reduce administrative effort and improve service delivery.
“A better claims experience starts with removing unnecessary complexity,” said Brent Williams, Founder and CEO of Benekiva. “We’re proud to partner with 5Star Life to help simplify the process for policyholders and give claims professionals the tools they need to serve customers more effectively.”
About 5Star Life Insurance Company
5Star Life Insurance Company is a growing provider of group and worksite voluntary insurance products, serving individuals and organizations while working alongside brokers to help provide financial protection for working Americans. Headquartered in Alexandria, Virginia, 5Star Life is licensed in 49 states, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam. Learn more at www.5starlifeinsurance.com.
About Benekiva
Benekiva helps insurers modernize claims through intelligent automation and streamlined workflows that make claims processing faster and easier for policyholders and the teams that serve them. Learn more at www.benekiva.com.
ALEXANDRIA, Va. – 5Star Life Insurance Company today announced the appointment of Timothy G. Arnold and Kimberley E. Wooding to its Board of Directors, effective September 1, 2026. Together, they bring more than six decades of insurance, financial services, and executive leadership experience to the Board, further strengthening the company’s ability to serve military service members, government employees, first responders, and civilian markets.
“Tim and Kim bring extensive insurance industry experience and proven leadership to the 5Star Life Board,” said General Larry O. Spencer, USAF (Ret.), Chair and President of AFBA and President of 5Star Life. “Their expertise will strengthen our Board and help guide the company as we continue delivering financial security and peace of mind to those we serve.”
Arnold served as Executive Vice President, Voluntary Benefits for Unum Group and President of Colonial Life, where he led one of the nation’s largest providers of workplace benefits. With more than 40 years of experience in the insurance industry, he brings deep expertise in voluntary benefits, operations, sales, and strategic leadership.
“I am honored to join the 5Star Life Board and support an organization with a longstanding commitment to serving those who serve others,” said Arnold. “I look forward to contributing my industry experience to help advance the company’s future success.”
Wooding retired from 5Star Life as Executive Vice President and Chief Financial Officer after a distinguished career spanning nearly three decades with the company and more than 30 years in the life insurance and financial services industry. During her tenure, she played a pivotal role in strengthening the organization’s financial position and supporting its long-term strategic growth.
“I am honored to join the 5Star Life Board of Directors and continue serving an organization that has been such an important part of my professional life,” said Wooding. “Having witnessed the company’s growth and commitment to policyholders firsthand, I look forward to supporting its mission and long-term success in this new role.”
About 5Star Life
5Star Life Insurance Company (5Star Life) is the primary underwriter of the Armed Forces Benefit Association (AFBA) member life insurance benefits. In addition, it extends the enterprise’s mission to civilians serving our country in the workplace. As a growing provider of group and worksite voluntary products, 5Star Life serves a diverse clientele as an insurance provider to individuals and organizations and as a trusted advisor to brokers. Headquartered in Alexandria, VA, 5Star Life (a Lincoln, NE company) is currently licensed in 49 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, and American Samoa.