With over 20 years of experience in the employee benefits industry, I’ve worked alongside many brokers, clients, and vendors. Our combined expertise has helped countless individuals and families access the right benefits to support their health and financial security.

At 5Star Life Insurance Company, we pride ourselves on doing the right thing.  We work with our broker-partner relationships to provide meaningful benefits, services, and strategies to protect their client’s health and financial security as they move through the different stages of their life.


Your success. Our approach.

Service is rooted in our history and is the foundation in which our organization was built. Our Service Success Team was created to provide the best possible outcomes for our broker partners, clients and policyholders. As a result, our self-sufficient and cross-functional team works collaboratively to deliver the highest levels of services to each constituent.

Meet the team

We're here to help and just a phone call or email away.
Regional Marketing Director

Brent Cotton

By partnering with brokers, I help their clients thrive with valuable benefits, proactive strategies, and expert guidance, safeguarding their health and financial well-being.

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Account Manager

Josh Lehn

Josh manages activities such as overseeing the onboarding/ implementation of new groups, issue resolution, and assisting with oversight of the book of business.

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Case Manager

Ellen Tilghman

Ellen focuses on the daily administration and maintenance on your clients with particular focus on billing and reconciliation of employee insurance premiums. 

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New Business Representative

Jack Fink

Jack focuses on working with brokers and outside partners to receive, process and QC new business submissions of both life and health insurance elections from receipt to ultimate entry and list billing.

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Claims Analyst

Cindy Grothen

Cindy supports the insured in understanding what is needed to complete a claim, supporting an employer or service provider in understanding the claims provisions of their coverage along with being the communication point person with vendors.

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Customer Service

Amanda Noble

Amanda is responsible for processing and responding to all insurance inquiries and completing appropriate actions to meet the needs of our policyholders. Amanda's approach is to lead with empathy to ensure a good experience overall.

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About our products

Family Protection Plan Group Term Life to Age 121 provides an alternative to permanent life and provides valuable living benefits through the Quality-of-Life rider - protecting families financially from hardships caused by permanent disabilities and cognitive impairments.

Accident plans play an important role in minimizing out-of-pocket expenses related to deductibles & co-insurance, but more importantly help cover everyday expenses not covered by health insurance.

Healthcare Indemnity

Healthcare Indemnity plays a vital role in successful healthcare strategy by allowing employers to implement HDHPs resulting in cost containment on the health plan. Our flexible coverage options provide valuable benefits that help offset increases to an employee's out-of-pocket expenses.