What does the 5Star Life do with your personal information?

Why? Federal law gives consumers the right to limit some, but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the member benefits you have with us. This information can include your:

  • Name
  • Address
  • Social Security Number
  • Account balances (if any)
How? We may need to share our members’ personal information to run our everyday business as permitted by law. In the section below, we list the reasons AFBA can share, the reasons AFBA chooses to share and whether you can limit the sharing of your personal information.

How do we share information and how can you limit sharing?

Does AFBA share? Can you limit this sharing?
For our everyday business purposes:

such as to process your transactions, maintain your accounts, respond to court orders and legal investigations, or report to credit bureaus?

Yes. No.
For our marketing purposes:

to offer member benefits provided by AFBA and/or its affiliated organizations

Yes. No.
For joint marketing:

sharing with other companies to jointly market AFBA member benefits and other company’s products and services.

Yes. Yes.
For our affiliated companies to market to you Yes. Yes.
For non-affiliated companies to market to you Yes. Yes.

To limit our sharing
  • Mail us at ATTN: Compliance Department, 909 North Washington St, Alexandria, Virginia 22314, or
  • Email us at [email protected] 
Opt out information and questions?

Who we are
Who is providing this notice?? The Armed Forces Benefit Association (AFBA) and its related enterprises.

What we do
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We collect your personal information, when you apply for one of our member benefits.
Federal law only gives you the right to limit the following:

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates’ use of your information to market to you
  • Sharing for non-affiliates to market to you

State, District of Columbia, and territory laws may give you additional rights to limit sharing.

  • For example, if you are a resident of ND or VT, you have the right to opt in to the sharing of any information beyond the legally necessary minimum.
  • All other states, the District of Columbia (DC), and territories allow consumers to opt out of this sharing.
Your choices (provided they are the most restrictive of those you hold the account jointly with) will apply to everyone on your account.

Affiliates Companies related to AFBA by common ownership or control. They can be financial and nonfinancial companies.
Non-affiliates Companies not related to AFBA by common ownership or control. They can be financial and nonfinancial companies.
Joint marketing A formal agreement between nonaffiliated companies that together market AFBA member benefits and other company’s products and services to you.


Rev 9/19